Implementation of ISO 27001 ISMS in an industrial group

Transforming information security in an industrial group

Cyber-Tower led the implementation of an Information Security Management System (ISMS) based on the ISO/IEC 27001:2022 standard for a holding company operating in Chile and Peru. The project aimed to strengthen data protection processes and foster an organizational security culture.

Initial challenge

The organization was undergoing rapid growth and needed to standardize its security controls for audits and regulatory requirements. It had multiple business units with different levels of security maturity and fragmented documentation.

Approach and methodology

• Initial maturity diagnosis based on ISO 27001 Gap Assessment.
• Risk identification and treatment according to ISO 27005.
• Design and implementation of technical and organizational policies, procedures, and controls.
• Training for over 200 employees on information security best practices.
• Internal audit simulations to validate readiness before certification.

Results achieved

In less than 9 months, the holding company achieved ISO 27001 certification at a corporate level, strengthening its position with international clients and improving operational efficiency. Security incidents were reduced by 45%, and a permanent security committee was established.

“Cyber-Tower’s support was key in aligning our security strategy with business objectives. Today we have a mature, sustainable, and certified ISMS.”

Lessons learned

The project demonstrated that building an effective ISMS requires both executive commitment and active participation from operational areas. Integration between technology, processes, and people was essential for success.

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